• support@aomago.com


Dear customer

Welcome to Aomago’s self-service page, just fill in the information on the form below and we will automatically track all Aomago warranty. If there is a problem with your product during use, you can get in touch with us through this page, or quickly help you solve any other problems you encounter. We apologize for any inconvenience caused by your purchase of Aomago.

Please note that this page applies to purchases made through the Aomago store on Amazon through this website. For purchases made through an authorized Aomago dealer, please contact them directly.

All products purchased from Aomago come with a worry-free warranty. You can find the exact warranty period for your product in the chart in the product box or in this chart. You can also verify the warranty period with our customer service team in the body of the message.

If your product finds a defect during the warranty period, please contact us via the feedback form below and let us know that we can help you.

Thank you in advance for all the information you provided; we know your time is precious.

Warranty information reminder

Order ID: You can find the corresponding order number in the historical orders in your Amazon account.
Product Model: Each of our products has its own model number, which you can find in your account’s order history and in the product’s packaging or manual. Some products have a model number printed directly on them. The model number helps us more accurately identify the exact make and model of your product than the product name.

Please note: Before Aomago can send a replacement, the defective item may be returned for quality inspection.

Contact information

Order details

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